The Review Struggle Every Business Faces - And How We’re Solving It with AI
Ask any business owner what keeps them up at night, and you’ll likely hear one common answer: customer reviews.
We’ve felt it too – even at Ghoshak.Over the last 3 years, while helping over 3000 SMEs go digital, one challenge kept coming back like a boomerang:
“How do I get more reviews?”
“How do I get positive reviews?”
“How do I handle negative ones smartly?”
Ironically, even we at Ghoshak faced the same uphill task. Despite delivering value, the digital “thank you” from a customer a review was hard to capture at scale. That’s when we knew: This wasn’t a small glitch. It was a systemic problem for every growing business. So we did what we do best solve it with tech. Introducing: Tap & Review – Powered by AI. Built for India. Backed by Global Innovation.
“How do I get more reviews?”
“How do I get positive reviews?”
“How do I handle negative ones smartly?”
Ironically, even we at Ghoshak faced the same uphill task. Despite delivering value, the digital “thank you” from a customer a review was hard to capture at scale. That’s when we knew: This wasn’t a small glitch. It was a systemic problem for every growing business. So we did what we do best solve it with tech. Introducing: Tap & Review – Powered by AI. Built for India. Backed by Global Innovation.
After 3 years of listening, experimenting, and yes struggling ourselves we’re excited to announce a new chapter.
We’ve partnered with a leading US-based AI company to bring to India a review collection system like no other.
Tap & Review is built with one goal: Help every business get more real, positive reviews with zero friction.
Imagine your customer simply tapping their phone and leaving a verified review in under 10 seconds.
No logins. No awkward asks. No forgotten feedback.
And yes our AI engine helps you:
• Identify unhappy customers before they churn
• Highlight promoters who’ll rave about your service
• Turn reviews into insights that drive business decisions
Why This Matters
In 2025, customers don’t just read reviews they decide based on them. One negative review left unanswered can cost you 10 new customers. One positive one can drive 50 more. With Tap & Review, we’re empowering small businesses, retailers, restaurateurs, clinics, and local brands to play on a level playing field. No tech team needed. Just your phone and a Ghoshak account.
What’s Next?
We’re launching this with early access to our most loyal customers and the response has been overwhelming. If you’re a Ghoshak customer and want to be part of this early rollout, just drop us a message. If you’re not, maybe it’s time to see why 3000+ Indian businesses trust us with their growth. Let’s build a business world where your best work never goes unnoticed one tap at a time.
#Ghoshak #AIReviews #TapAndReview #SMEIndia #CustomerExperience #DigitalIndia #SaaS #GrowthTools#DigitizingDreams.
We’ve partnered with a leading US-based AI company to bring to India a review collection system like no other.
Tap & Review is built with one goal: Help every business get more real, positive reviews with zero friction.
Imagine your customer simply tapping their phone and leaving a verified review in under 10 seconds.
No logins. No awkward asks. No forgotten feedback.
And yes our AI engine helps you:
• Identify unhappy customers before they churn
• Highlight promoters who’ll rave about your service
• Turn reviews into insights that drive business decisions
Why This Matters
In 2025, customers don’t just read reviews they decide based on them. One negative review left unanswered can cost you 10 new customers. One positive one can drive 50 more. With Tap & Review, we’re empowering small businesses, retailers, restaurateurs, clinics, and local brands to play on a level playing field. No tech team needed. Just your phone and a Ghoshak account.
What’s Next?
We’re launching this with early access to our most loyal customers and the response has been overwhelming. If you’re a Ghoshak customer and want to be part of this early rollout, just drop us a message. If you’re not, maybe it’s time to see why 3000+ Indian businesses trust us with their growth. Let’s build a business world where your best work never goes unnoticed one tap at a time.
#Ghoshak #AIReviews #TapAndReview #SMEIndia #CustomerExperience #DigitalIndia #SaaS #GrowthTools#DigitizingDreams.